Managed IT services

Considering the rising complexities of your IT systems, harnessing the support of managed IT services can lead to decreased downtime and cost savings.

Infinity IT's managed IT services revolutionize businesses of all sizes. Entrust your IT systems to our trusted experts, gaining proactive, cost-effective management. Our tailored approach streamlines operations, fortifies cybersecurity, and optimizes data storage, all while ensuring financial predictability. With constant monitoring, we reduce downtime, boosting productivity and efficiency. In an ever-evolving tech landscape, our services empower businesses to thrive, setting the stage for success in the digital age.

strategic planning

Strategic planning

We carry out a comprehensive audit of your systems and understand your business needs in order to recommend and help you plan how to leverage technology successfully

network monitoring

Network monitoring

We employ monitoring to find tech issues before they happen so that your business can stay up and running, saving you time and money

security update

Security update management

It's essential to keep your security up to date. We keep on top of security for all your hardware and software, ensuring you have the latest versions and are fully patched

software liscence

Software license management

We look after your software licensing to ensure you have the correct licenses for your applications and that they are current.

proactive maintenance

Proactive maintenance

We'll recommend upgrades and replacements as part of our strategic planning for your systems, and carry out regular maintenance tasks to keep your network in tip-top condition.

backup recovery

Backup recovery

We can implement and monitor cloud-based or physical data backup systems and help you recover your data should the need arise.

asset tracking

Asset tracking

Once a technology audit has been carried out we can keep track of your technology assets, feeding this information into the strategic plan and maintenance schedule for your network.

remote and on site support

Remote and on-site support

You have access to our team of experts over the phone, online or in person.

Can Managed IT Services Help Your Business?

Get your own IT department at a fraction of the cost with instant remote access to systems engineers based in New Zealand.

Managed Services FAQ

Remote managed IT service, with Infinity IT as your provider, involves the proactive management and maintenance of your IT systems from a remote location. This includes tasks like monitoring network performance, applying updates, resolving issues, and ensuring data security to optimize your IT infrastructure and reduce downtime. It offers a cost-effective and efficient way to keep your technology running smoothly while minimizing on-site visits.

Remote IT support often proves to be a more cost-effective option compared to on-site engineer visits for several reasons. With remote support, you can access IT expertise without incurring the additional expenses associated with travel, on-site labor, and related logistics. This translates into lower hourly rates and reduced service costs. Moreover, remote support allows for faster issue resolution, minimizing downtime and its associated losses. It also enables proactive monitoring and maintenance, preventing problems before they become major disruptions.

Client Reviews

InfinityIT Limited
5.0
Based on 61 reviews
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Erika SchollumErika Schollum
21:30 10 Apr 24
Great team and fast response to all our queries- always solve our problems in record time! Thanks Dan and G!
Admin EastwoodhillAdmin Eastwoodhill
01:06 07 Mar 24
Megan DamirisMegan Damiris
21:00 27 Feb 24
A professional and knowledgeable team who are always available to help and rectify things in a timely manner.
Garrett BlairGarrett Blair
21:16 13 Feb 24
Dan and the team at Infinity were insurmountable when it came to the change of our services. They completely listened to what we needed and provided the best solution for us. The on-going support has been fantastic and they ensure any issues are rectified in a timely manner. A+ service from all of the lads!
Cherie DonaldsonCherie Donaldson
21:03 13 Feb 24
Very quick response and very knowledgeable
Ron AitkenRon Aitken
22:42 30 Nov 23
Masatomo TakahashiMasatomo Takahashi
01:13 22 Nov 23
InfinityIT is awesome. They perfectly look after your computers and sort out computer problems in a short time. I do recommend you to have them to secure your IDs, electronic device.
Luca BaroneLuca Barone
00:08 17 Nov 23
Becs EricksonBecs Erickson
19:38 02 Oct 23
Great service. Highly recommend!
Angie HohepaAngie Hohepa
19:19 02 Oct 23
wendy reeveswendy reeves
21:03 11 Sep 23
Efficient and super fast responses, would highly recommend
Art HeernArt Heern
01:52 07 Jul 23
Fast, Friendly and highly knowledgeable. Service is always top notch, with very fast response times.
Blitz Surf ShopBlitz Surf Shop
21:13 04 Jul 23
Excellent, professional service done in a timely manner and managed to save a whole load of possibly lost, important files for us. Highly recommended.
Sandy JonesSandy Jones
19:51 28 May 23
InfinityIT has been a lifesaver when I needed it and saved all my data. With awesome communication and ongoing service, they now look after me constantly so I can work worry free. Highly recommend this business.
GwendaGwenda
05:46 11 May 23
Infinity IT delivered exceptional services when I urgently needed help with my Laptop. The staff was friendly, approachable, and always able to answer my questions. They provided support and upgraded me to a computer system & monitor that better suited my needs. I highly recommend their services to businesses. Thank you, Infinity IT, for your remarkable service.
Nikki HorsmanNikki Horsman
19:21 17 Apr 23
Infinity IT is incredible, highly recommmend!Fantastic customer service, efficient and amazing response times (crashed laptop and challenging internet connection/relay issues for large, segmented home). Thanks Daniel and Matt!
Adrian ClarkeAdrian Clarke
22:19 15 Mar 23
Infinity IT keep our business running smoothly. They are super prompt at fixing any IT issues we have. Great local company, totally recommend them!
James McIntoshJames McIntosh
20:27 26 Oct 22
Infinity IT are a lifeline to my business and never fail to help with my many IT needs. They are always quick to respond and I would highly recommend their services to any business owners.
coastline roofingcoastline roofing
19:02 06 Sep 22
Awesome and reliable service.Very knowledgeable team always willing to help.
Karen ParkinsonKaren Parkinson
08:48 24 Aug 22
Brilliant service. With no appointment I phoned Infinity for assistance from another city when my faulty hardrive failed and I needed to retrieve much needed data. This was all achieved remotely and more importantly promptly and securely. Thanks Daniel and team you are awesome in all you do.
Ashvini ChelliahAshvini Chelliah
20:34 08 Aug 22
Highly recommend this company! They always resolve the IT issues at my firm in a timely manner!
Woodward ChrispWoodward Chrisp
20:46 11 Jul 22
An excellent IT provider, we could not be without them. They are the backbone of our business, taking care of servers, back-ups, security and everything else IT related.
N CN C
21:56 03 Jul 22
Great team and a great service. Always friendly, helpful and quick to resolve any IT issues. Highly recommend to all!!!
Paulette GoddardPaulette Goddard
23:28 22 Jun 22
A professional, capable and ulturistic team who genuinely care about their clients and strive to provide the very service at all times. I would highly recommend them after they have maintained and upgraded my IT systems for the past 4 years.
Christine AldridgeChristine Aldridge
19:44 26 May 21
Very professional, friendly and respond very quickly to find solutions to problems. Highly recommend Daniel and his team
malcolm nivenmalcolm niven
22:38 09 Dec 20
I used Infinity IT Ltd for all my business computer and cell phone needs and they are fast and reliable and get the job fixed for me so I can carry on my business needs Malcolm
Henry KoiaHenry Koia
22:24 30 Sep 20
I did not expect the level of service I received from InfinityIT. My laptop crashed and they had me up and running and productive again on a new upgraded laptop within 24 hours. My new laptop is much faster, so I'm even more productive. I'm kind of glad my old one crashed.
TFS WorkshopTFS Workshop
22:07 02 Jul 20
We have been working with Daniel since they began and the service received is second to none. We highly recommend to any small, medium to large business in addition to personal services.
GHL GisborneGHL Gisborne
04:00 02 Jul 20
Best professional experience ! Best IT services in Gisborne ! Well done Daniel and John - keep up the good work !
Leanne HammondLeanne Hammond
00:55 26 Feb 20
Infinity IT have been life savers on many different occasions!! They are always fast to respond and we love the remote access control to speed up quick fixes. Highly recommend Daniel and his team for all your IT needs. Gillies Electrical (2017) Limited
John PittarJohn Pittar
22:34 24 Feb 20
The team at InfinityIt provide a simply outstanding service. I subscribe to Managed Services so always receive a very quick response, efficient and effective service and great value for money. I rest easy that my files are always backed-up to the Cloud and I'm protected from all manner of threats.
Erika SchollumErika Schollum
21:30 10 Apr 24
Great team and fast response to all our queries- always solve our problems in record time! Thanks Dan and G!
Admin EastwoodhillAdmin Eastwoodhill
01:06 07 Mar 24
Megan DamirisMegan Damiris
21:00 27 Feb 24
A professional and knowledgeable team who are always available to help and rectify things in a timely manner.
Garrett BlairGarrett Blair
21:16 13 Feb 24
Dan and the team at Infinity were insurmountable when it came to the change of our services. They completely listened to what we needed and provided the best solution for us. The on-going support has been fantastic and they ensure any issues are rectified in a timely manner. A+ service from all of the lads!
Cherie DonaldsonCherie Donaldson
21:03 13 Feb 24
Very quick response and very knowledgeable
Ron AitkenRon Aitken
22:42 30 Nov 23
Masatomo TakahashiMasatomo Takahashi
01:13 22 Nov 23
InfinityIT is awesome. They perfectly look after your computers and sort out computer problems in a short time. I do recommend you to have them to secure your IDs, electronic device.
Luca BaroneLuca Barone
00:08 17 Nov 23
Becs EricksonBecs Erickson
19:38 02 Oct 23
Great service. Highly recommend!
Angie HohepaAngie Hohepa
19:19 02 Oct 23
wendy reeveswendy reeves
21:03 11 Sep 23
Efficient and super fast responses, would highly recommend
Art HeernArt Heern
01:52 07 Jul 23
Fast, Friendly and highly knowledgeable. Service is always top notch, with very fast response times.
Blitz Surf ShopBlitz Surf Shop
21:13 04 Jul 23
Excellent, professional service done in a timely manner and managed to save a whole load of possibly lost, important files for us. Highly recommended.
Sandy JonesSandy Jones
19:51 28 May 23
InfinityIT has been a lifesaver when I needed it and saved all my data. With awesome communication and ongoing service, they now look after me constantly so I can work worry free. Highly recommend this business.
GwendaGwenda
05:46 11 May 23
Infinity IT delivered exceptional services when I urgently needed help with my Laptop. The staff was friendly, approachable, and always able to answer my questions. They provided support and upgraded me to a computer system & monitor that better suited my needs. I highly recommend their services to businesses. Thank you, Infinity IT, for your remarkable service.
Nikki HorsmanNikki Horsman
19:21 17 Apr 23
Infinity IT is incredible, highly recommmend!Fantastic customer service, efficient and amazing response times (crashed laptop and challenging internet connection/relay issues for large, segmented home). Thanks Daniel and Matt!
Adrian ClarkeAdrian Clarke
22:19 15 Mar 23
Infinity IT keep our business running smoothly. They are super prompt at fixing any IT issues we have. Great local company, totally recommend them!
James McIntoshJames McIntosh
20:27 26 Oct 22
Infinity IT are a lifeline to my business and never fail to help with my many IT needs. They are always quick to respond and I would highly recommend their services to any business owners.
coastline roofingcoastline roofing
19:02 06 Sep 22
Awesome and reliable service.Very knowledgeable team always willing to help.
Karen ParkinsonKaren Parkinson
08:48 24 Aug 22
Brilliant service. With no appointment I phoned Infinity for assistance from another city when my faulty hardrive failed and I needed to retrieve much needed data. This was all achieved remotely and more importantly promptly and securely. Thanks Daniel and team you are awesome in all you do.
Ashvini ChelliahAshvini Chelliah
20:34 08 Aug 22
Highly recommend this company! They always resolve the IT issues at my firm in a timely manner!
Woodward ChrispWoodward Chrisp
20:46 11 Jul 22
An excellent IT provider, we could not be without them. They are the backbone of our business, taking care of servers, back-ups, security and everything else IT related.
N CN C
21:56 03 Jul 22
Great team and a great service. Always friendly, helpful and quick to resolve any IT issues. Highly recommend to all!!!
Paulette GoddardPaulette Goddard
23:28 22 Jun 22
A professional, capable and ulturistic team who genuinely care about their clients and strive to provide the very service at all times. I would highly recommend them after they have maintained and upgraded my IT systems for the past 4 years.
Christine AldridgeChristine Aldridge
19:44 26 May 21
Very professional, friendly and respond very quickly to find solutions to problems. Highly recommend Daniel and his team
malcolm nivenmalcolm niven
22:38 09 Dec 20
I used Infinity IT Ltd for all my business computer and cell phone needs and they are fast and reliable and get the job fixed for me so I can carry on my business needs Malcolm
Henry KoiaHenry Koia
22:24 30 Sep 20
I did not expect the level of service I received from InfinityIT. My laptop crashed and they had me up and running and productive again on a new upgraded laptop within 24 hours. My new laptop is much faster, so I'm even more productive. I'm kind of glad my old one crashed.
TFS WorkshopTFS Workshop
22:07 02 Jul 20
We have been working with Daniel since they began and the service received is second to none. We highly recommend to any small, medium to large business in addition to personal services.
GHL GisborneGHL Gisborne
04:00 02 Jul 20
Best professional experience ! Best IT services in Gisborne ! Well done Daniel and John - keep up the good work !
Leanne HammondLeanne Hammond
00:55 26 Feb 20
Infinity IT have been life savers on many different occasions!! They are always fast to respond and we love the remote access control to speed up quick fixes. Highly recommend Daniel and his team for all your IT needs. Gillies Electrical (2017) Limited
John PittarJohn Pittar
22:34 24 Feb 20
The team at InfinityIt provide a simply outstanding service. I subscribe to Managed Services so always receive a very quick response, efficient and effective service and great value for money. I rest easy that my files are always backed-up to the Cloud and I'm protected from all manner of threats.
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Are You Looking to Switch to a New IT Service Provider?

We understand that your IT systems are critical to your business and you need to have confidence in your service provider. Talk to us today to see if we are the sort of company you would like to work with.

We'll ensure your systems operate optimally, enhancing your staff's productivity. By managing warranties, licenses, and renewals, we'll handle the administrative burdens for you. With our proactive approach, any potential business interruption is swiftly minimized, providing you with peace of mind. Our goal is to empower technology to be a growth enabler, allowing your business to confidently embrace the future.

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We are your forward-thinking ally in boundless technology solutions, unlocking the potential of your business through round-the-clock support and proficiency in security and scalability.

Contact Info

Gisborne

06 929 1545
0800 002 266

132 Ormond Road
Whataupoko
Gisborne 4010

Wellington

04 496 1734
0800 002 266

43 Hautana Street
Woburn
Lower Hutt 5010

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